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Privacy Policy | Terms of Use

Privacy Policy

At Romana’s Pilates, we respect our customers and understand that you are concerned about privacy, so we've instituted policies intended to ensure that your personal information is handled safely and responsibly. We also have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the data you provide to us. As we continue to develop our Website and take advantage of technologies to improve the services we offer, this policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. If you have any questions about this policy, you can contact us by selecting the “Contact Us” menu button on this website.

What Information Do We Collect? - When you contact us or join our mailing list, we collect your name, address, email address, phone number, and selected information regarding your Pilates experience or certification history.

What Are Cookies and Do We Use Them? - A cookie is a small piece of information sent by a Website that is saved on your hard disk by your computer's browser. It holds information a site may need to interact with you and personalize your experience. At Romana’s Pilates, we do not currently reference session cookies and persistent cookies to enhance your website experience. Session cookies exist only for as long as your browser remains open. Once you exit your browser, they go away. Persistent cookies, in contrast, last from visit to visit; they do not go away when you exit your browser. Cookies can be used by a website to recognize you. But that does not necessarily mean any personal information is stored in the cookies. At Romana’s Pilates, we store no personal information about you in the cookies. Anything you choose to tell us about yourself (such as your address and email address) is stored safely and separately on our secured servers or computers, and you need to provide a password to access it.

How Do We Use Your Information? - We may use your information in a number of ways, including the following:

  • To improve the content on our Website. For example, we may use cookies to find out which parts of our site or our products are visited most often.
  • To enhance your online experience. For example, we may use it to recognize you and welcome you to the site.
  • For marketing and promotional purposes. For example, we send out emails to our customers about products or events that we think may be of interest to them. We also may send you offers for discounts or free services on our site.

Do We Share Your Information? - The information gathered may be shared with authorized affiliates of Romana’s Pilates only. These affiliates may chose to send you promotional emails that you are available to opt out of at any time.

What Choices Do You Have Regarding the Use of Your Information? - We provide you with a number of choices regarding our handling of your personal information.

If you do not want to receive email from Romana’s Pilates and/or do not want us to share your information with unrelated third parties for marketing purposes, please email us and state "I DO NOT wish to receive notification of any promotions and future plans!". If you prefer to, you can contact Romana’s Pilates by phone at 212-765-2166 or by regular mail to notify us of your request. Again, please allow us 30 days from when the request was received to process your removal. Note: Once you have submitted your request you should assume that it has been successfully received and your request is being processed. Please allow us 30 days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

Can I Access My Information? - Currently, online access to your information is not available from this website. However, If you would like to request an update to your information, please email us and state "I want to update my personal information on file with Romana’s Pilates!”. If you prefer to, you can contact Romana’s Pilates by phone at 212-765-2166 or by regular mail to notify us of your request. Again, please allow us 30 days from when the request was received to process your information.

Is My Information Secure? - Romana’s Pilates is committed to doing its best to maintain the security of information collected on our site. To try to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place the appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Private account and customer information is located on a secured web server hosted by Network Solutions, as well as on our own secured servers. Encryption is a process by which a message or information is scrambled while it is in transit to Romana’s Pilates. It is based on a key that has two different parts, public and private. The public part of the key is distributed to those with whom you want to communicate. The private part is for the recipient's use only. So long as you use a browser that allows for encryption, when you send personal information to us, you use a public key to encrypt your personal information. If your information is intercepted during the transmission, it is scrambled and very difficult to decrypt. Once we receive your encrypted personal information, we use the private part of our key to decode it.